FAQ

1. How do I check the status of my shipment?
   
   
2. How do I request an RMA?
   
   
3. How do I obtain an RMA number?
   
   
4. How do I find out if you have a particular product in stock?
   
   
5. I am an end-user, how do I purchase products from Simple Technology?
   
   
6. I am a reseller, how do I purchase products from Simple Technology?
   
   
7. I am a vendor, how do I become a partner?
   
   

1. How do I check the status of my shipment?
   You can check the status of your shipment by filling in your PO No. or the Invoice No. in the provided tracking field on our site.
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2. How do I request an RMA?
   Complete the RMA form that is located under the Contact tab and your request will be answered within 48 hours. Please note that a representative may need to contact you for more information.
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3. How do I obtain an RMA number?
   You will be emailed with your RMA number once the RMA form has been reviewed.
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4. How do I find out if you have a particular product in stock?
   You can email our sales representative at sales@simpletechnology.com and find out more information on stock levels.
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5. I am an end-user, how do I purchase products from Simple Technology?
   Because Simple Technology is a value added distributor we do not sell to the general public, however you can contact one of our sales representatives and they will be happy to put in contact with an authorized reseller.
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6. I am a reseller, how do I purchase products from Simple Technology?
   You will have to fill out the 'Become a Partner' form with a new account application to become a partner. A representative will contact you within 48 hours.
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7. I am a vendor, how do I become a partner?
   You can contact our office directly and speak to the VP, of Business Development.
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